14 May, 2008
Really, I was back 2 days ago, but it wasn’t until the Verizon repair-guy left (15 minutes ago) that I was back online.
Often, people complain about customer service as given by the monopolies (or those companies we are contractually obligated to deal with for extended periods of time) that we have to deal with in our lives.
Know what? The Verizon DSL tech I spoke with on Mon night was knowledgeable, and the repair tech they sent today was efficient.
Any one out there have something worth complaining about?